Welcome to Satori Recovery. We provide world-class rehabilitation and treatment to those who suffer from addiction, substance abuse and mental health conditions and help to regain their lives.
Last updated: 15/10/2025
This Privacy Policy describes how Satori Recovery (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website https://satorirecovery.com, contact us, or use our services.
We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Spanish Data Protection Act (Ley Orgánica 3/2018, LOPDGDD).
Satori Recovery
Av. Suecia, 70
Manilva, Malaga – Spain
Email: info@satorirecovery.com
Phone (UK): +44 7888 752 747
Phone (Spain): +34 611 865 171
We act as the Data Controller for the personal data we collect and process through our website and services.
We may collect and process the following types of personal data:
Your name and contact details (such as email address and telephone number) when you contact us or complete a form on our website.
Information you provide when making an enquiry about our services.
Any additional details you voluntarily share in correspondence with us.
Technical information such as your IP address, browser type, operating system, and referring URLs.
Usage data including pages visited, time spent on the site, and interactions — collected via cookies and analytics tools (see our Cookie Policy).
If you share information relating to your health or recovery journey, this may be considered special category data under GDPR. We will only process such data:
with your explicit consent, or
when necessary to provide support or services you have requested.
We use your personal data for the following purposes:
To respond to your enquiries or service requests.
To provide and manage our recovery and wellness services.
To send you relevant updates or information (only if you have opted in).
To improve our website, services, and user experience.
To comply with our legal and regulatory obligations.
We process your personal data under the following lawful bases:
Consent – where you have given us clear permission to process your data (e.g. marketing communications).
Contract – when processing is necessary to provide the services you have requested.
Legal obligation – when we are required to comply with a law or regulation.
Legitimate interest – for improving our services, ensuring security, or managing business operations, provided your rights are not overridden.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
When no longer needed, data is securely deleted or anonymised.
We do not sell, rent, or trade your personal data.
We may share data with:
Trusted service providers who support our operations (e.g. website hosting, analytics, or email delivery).
Professional advisers such as legal or accounting professionals, where required.
Law enforcement or regulatory authorities, when legally obligated.
All third-party partners are required to handle your data securely and in accordance with GDPR.
Although our website is hosted in the United Kingdom, our business is based in Spain, and we may use service providers located in other countries.
Where data is transferred outside the UK or EU, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
Under the UK GDPR and EU GDPR, you have the following rights:
Access – to request a copy of your personal data.
Rectification – to correct any inaccurate or incomplete data.
Erasure – to request deletion of your data (“right to be forgotten”).
Restriction – to limit how we process your data.
Data portability – to receive your data in a structured, machine-readable format.
Objection – to object to processing based on legitimate interests or direct marketing.
Withdraw consent – where processing is based on your consent.
To exercise these rights, please contact us at info@satorirecovery.com.
You also have the right to lodge a complaint with:
The UK Information Commissioner’s Office (ICO) – www.ico.org.uk, or
The Spanish Data Protection Agency (AEPD) – www.aepd.es.
We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.
While we take all reasonable precautions, please note that no system can be guaranteed as 100% secure.
Our website may contain links to other websites not operated by us.
We are not responsible for the content or privacy practices of such websites and encourage you to review their privacy policies.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations.
The updated version will be published on this page with the revised date.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Satori Recovery
Av. Suecia, 70
Manilva, Malaga – Spain
Email: info@satorirecovery.com
Phone (UK): +44 7888 752 747
Phone (Spain): +34 611 865 171